Terms and conditions

Terms & Conditions​

Welcome to Palace of Peach. By accessing our website and placing an order, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.​

1. Business Information​

Palace of Peach is an online boutique operating within the United Kingdom.​
For any enquiries, please contact us at:​
📧  [email protected]​

2. Orders & Contract​

All orders placed through our website are subject to acceptance and availability.​
An order is not confirmed until payment has been successfully processed and you receive an order confirmation email.​

We reserve the right to refuse or cancel any order at our discretion, including but not limited to:​

  • Stock availability issues​
  • Pricing errors​
  • Suspected fraudulent activity​

If an order is cancelled after payment has been taken, a full refund will be issued.​

3. Pricing & Payments​

All prices are listed in GBP (£) and include applicable UK taxes where required.​

We reserve the right to change prices at any time without prior notice.​
Payment is processed securely via third-party payment providers such as Stripe.​

Accepted payment methods may include:​

  • Debit & credit cards​
  • Apple Pay​
  • Google Pay​
  • Klarna​
  • Clearpay​

We do not store or have access to your full payment details.​

4. Product Information​

We make every effort to display our products accurately. However:​

  • Colours may vary slightly due to lighting or screen settings​
  • Measurements and sizing information are provided as a guide only​

Customers are responsible for selecting the correct size before placing an order.​

5. Availability & Stock​

All items are subject to availability. As a boutique with limited drops, stock may be limited and items may sell out quickly.​

If an item becomes unavailable after you have placed an order, we will contact you and issue a refund where applicable.​

6. Delivery​

Delivery times, shipping services, and responsibilities are outlined in our Shipping Policy, which forms part of these Terms & Conditions.​

7. Returns & Refunds​

Returns and refunds are governed by our Returns & Refunds Policy, which forms part of these Terms & Conditions.​

By placing an order, you agree to the terms outlined in that policy.​

8. Promotions & Discount Codes​

Promotional offers and discount codes:​

  • Are subject to availability​
  • May be withdrawn or amended at any time​
  • Cannot be combined unless stated otherwise​
  • Cannot be applied retroactively to previous orders​

9. Limitation of Liability​

Palace of Peach shall not be liable for:​

  • Indirect or consequential losses​
  • Delays caused by events beyond our control (including courier delays, strikes, or service disruptions)​

Nothing in these Terms limits your statutory consumer rights under UK law.​

10. Intellectual Property​

All content on this website, including images, text, logos, and branding, is the property of Palace of Peach and may not be copied, reproduced, or used without written permission.​

11. Governing Law​

These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales.​

12. Changes to These Terms​

We reserve the right to update or amend these Terms & Conditions at any time.​
Any changes will take effect immediately once posted on our website.​

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